Support

We're here to help. Choose your preferred way to reach us or browse our resources below.

Email Support

Get help via email within 24 hours

support@hidalgatech.com

Live Chat

Chat with our support team

Coming Soon

Business Hours

Mon-Fri, 9am-6pm CST

Critical: 24/7

Frequently Asked Questions

How do I reset my password?

Click the "Forgot Password" link on the sign-in page to receive a reset email.

Is my data HIPAA compliant?

Yes, Halo Apps is designed with HIPAA compliance at its core. All PHI is encrypted and access-controlled.

How do I add team members?

Organization admins can invite team members from Settings > Workforce in the Halo PA app.

Enterprise Support

Health System tier customers have access to dedicated support with guaranteed response times and a dedicated account manager.

Contact Enterprise Sales →